| Issue ID | 1534845 |
| Internal NHTSA # | 11174301 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2012 |
| File date | 01/08/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2012 mercedes-benz glk350. The contact stated that the manufacturer failed to provide the part within a reasonable time frame concerning manufacturer recall number: 201901001 (air bags). The contact wanted to schedule a repair appointment for over three years, but was unable to determine when an authorized dealer would receive the part. The contact received several letters from the manufacturer over two years ago indicating that the part was not available. The contact was informed that the part was on a national back order. A loaner vehicle was not offered. The manufacturer was contacted. The contact had not experienced a failure. Bf |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | LAKELAND, TN |
| VIN pattern | WDCGG5GB2CFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/08/11 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES OF MEMPHIS |
| Dealer's telephone number | 901-345-6211 |
| Dealer's city | MEMPHIS |
| Dealer's state code | TN |
| Dealer's ZIP code | 38119 |